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Membership Policy & Waiwer



This Membership Policy and Waiver ("Agreement") is entered into between Kruunisactive Oy ("Kruunisactive") and the member ("Member") for the use of Kruunisactive's facilities and services. By signing this Agreement, the Member acknowledges and agrees to comply with the terms and conditions set forth herein.

1. Membership Options

Kruunisactive offers the following membership options which are all non-refundable for the specified length of the membership.

1.1 Unlimited Group Class Training Membership (indoor and outdoor) :

  • Ongoing membership. 

  • To cancel this membership the member must give 30 days notice. This must be done via email to Kruunisactive.

  • The member can pause this membership for no less than 15 days, max 2 times a year. This must be informed again via email.

  • Billed monthly, depending on the Member's chosen starting date.

1.2 Fixed-term memberships (indoor & outdoor):

  • Available for commitment periods of 2, 3, 6, and 12 months.

  • The policies given at the time of purchase will be valid until the end of the commitment period. They then could potentially be changed when purchasing again.

  • No refunds can be given for the commitment period.

  • If the Member is unable to participate in classes due to injury or health reasons. Kruunisactive will extend the membership for the given time.

  • Billed monthly, depending on the Member's chosen starting date.

1.3 10x Access to Class Membership:

  • Valid for 2 months.

  • Provides access to 10 classes within the specified period.

1.4 Special membership: 

  • Details will be specified in the product before purchase. However, they will still follow this same agreement and cancelation requirements stated in section 4.

1.5 Trial session:

  • Free 1-time session valid for 2 weeks.

  • This can only be ordered once. 


2. Age Requirement

2.1 The minimum age for membership at Kruunisactive is 16 years. Members under 18 years of age must provide written consent from a parent or legal guardian.


3. Health and Medical Conditions

3.1 Members must inform Kruunisactive of any pre-existing health or medical conditions, including but not limited to heart disease, high blood pressure, asthma, diabetes, joint problems, etc.

3.2 Members must disclose if they are currently taking any medications that may affect their ability to engage in physical exercise.

3.3 Members must confirm whether they have experienced chest pain, dizziness, or shortness of breath during physical activity or have been advised by a healthcare professional to restrict their participation in physical activities.

3.4 Members are solely responsible for any of the topics in sections 3.1, 3.2, and 3.3. By agreeing to this document you release Kruunisactive, its employees, and its representatives from any liability.


4. Membership Cancellation

4.1 Members who have committed to a specific membership period (3, 6, or 12 months) are not eligible for cancellation during the commitment period unless they provide a medical certificate verifying their inability to participate in classes due to injury or a similar circumstance.


5. Gym Usage and Behavior

5.1 Members are required to adhere to the following guidelines: a) Arrive on time for scheduled classes. b) Return equipment to its designated place after use. c) Respect fellow members and support a positive training environment. d) Refrain from leaving before the official end of class without prior approval.

5.2 Members are able to sign up and cancel their classes all the way up until the start of the class.

5.4 The coach on the day will sign you into the class before starting the class.

5.4 If Kruunisactive notices the member has not shown up to 5 classes without canceling or informing Kruunisacive about missing the class. The member will be fined 10€. Which will be paid as per the invoice created by Kruunisactive. 

5.5 Classes are open for members to book 7 days before the start of the session.


6. Additional Services

6.1 Kruunisactive may offer additional services such as personal training or nutritional guidance. The terms and conditions for these services will be communicated separately and may require an additional agreement.


7. Contact Information

7.1 Kruunisactive will primarily communicate with Members through email or other agreed-upon means of contact. It is the Member's responsibility to ensure their contact information is up to date and accurate.


8. GDPR. Kruunisactive hosts its website, app, bookings, and memberships on the third-party service “wix”. Wix follows all GDPR guidelines which Kruunisactive therefore abides by. Please read here for more info on Wix GDPR policy. 


9. Kruunisactive have the right to change their membership policies and terms and conditions. However, they will stay the same for the length of your membership is active. The member will have to reread them when purchasing a new membership.


10. Waiver and Release


By purchasing this membership, the Member acknowledges and agrees to release Kruunisactive, its employees, and its representatives from any liability for injuries, damages, or other incidents that may occur during the use of Kruunisactive's facilities or services.


The Member acknowledges that they have read and understood the terms and conditions outlined in this Agreement and voluntarily accept them.

11. Suspending Membership

In case The Member suffers illness or health-related issues, an active subscription membership can be suspended 4 times within a 12-month period for a minimum of 7 days. A customer is required to contact Kruunisactive about the suspension latest on the day the suspension needs to be active. The suspension cannot be activated for past dates. Kruunisactive reserves the right to ask for a medical certificate before the membership can be suspended.

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